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Privacy Policy

Last updated: Oct 2, 2024
At H2R.ai Private Limited (including its subsidiaries or affiliated companies, henceforth also referred to as ‘Hire 2 Retire, ‘we’ or the ‘Company’), we are committed to protecting the privacy and security of our clients’ data. This Privacy Policy outlines how we collect, use, store, and protect the information provided by our clients (“you”, “your”) when using our HRMS platform.

1. Information We Collect on Behalf of Our Clients

When you use H2R.ai, we collect and process data on your behalf, which may include:

  • Employee Data: Personal information about your employees, such as names, contact details, job titles, employment history, salary information, performance evaluations, and other HR-related data.
  • User Data: Information about administrators, HR professionals, and other users within your organization, including login credentials, usage patterns, and interaction with the platform.
  • System Data: Information automatically collected through the use of the platform, such as IP addresses, device identifiers, browser types, and other technical data.

2. How We Use Your Data

At H2R.ai, we take your privacy seriously. Rest assured, we will never sell, share, or transfer your personal information to third parties without your explicit consent. Any use of your data is in accordance with this policy, ensuring your information is protected.

The data we collect is used to:

  • Provide and Maintain the Service: Ensure the smooth operation of the H2R.ai platform, delivering the HR management solutions you need.
  • Support and Improve the Platform: Monitor platform usage, diagnose technical issues, and develop new features to enhance the platform and your experience.
  • Compliance: Ensure compliance with legal obligations and enforce our service agreement.

3. Data Ownership

As a client, you retain full ownership of all data you input or upload to the H2R.ai platform. H2R.ai acts as a data processor on your behalf, meaning we handle and process the data according to your instructions and for the purposes you define.

4. Data Sharing and Disclosure

We do not sell or share your data with third parties except under the following circumstances:

  • Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as hosting, data storage, and technical support. These providers are contractually bound to maintain the confidentiality and security of your data.
  • Legal Requirements: We may disclose your data if required to do so by law or in response to a legal request, such as a subpoena, court order, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with the new entity continuing to honor the commitments outlined in this Privacy Policy.

5. Data Security

We implement robust security measures to protect your data against unauthorized access, loss, or destruction. These measures include encryption, access controls, regular security audits, and secure data storage. Despite these measures, no system can be completely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in our service agreement. Upon termination of the service, we will delete your data as per your instructions, unless retention is required by law or for legitimate business purposes.

7. Your Responsibilities

As a client, you are responsible for ensuring that your use of the H2R.ai platform complies with all applicable laws and regulations, including data protection laws. You must also ensure that any personal data you provide to us is accurate, complete, and up to date.

8. Data Subject Rights

If you receive requests from your employees or users to exercise their data protection rights (e.g., access, correction, deletion), we will assist you in fulfilling these requests in accordance with applicable laws.

9. International Data Transfers

If you are located outside the jurisdiction in which our data centers are based, your data may be transferred and processed in a different country. We will ensure that such transfers comply with applicable data protection laws and that your data is adequately protected.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and Website, to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes and will provide you with an updated version of this policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
 

Email: Support@h2r.ai

Phone: (956) 441-2889

Address: 807 S Jackson Rd, Pharr, TX – 78577